A Holistic Approach to Customer Experience

How many times have you heard that statement before and actually believed it?
My guess… not that often. In today’s blog, Rob Clegg talks about a holistic approach to customer experience and it all starts with the customer journey.

Banking trends

Welcome to Robert Clegg’s blog. The recent trend toward digital first banking represents a major shift in thinking. Traditionally, institutions have operated in silos, creating complexities and additional expense in the back office and inconsistent, frustrating customer experiences.

Introduce Yourself (Example Post)

This is an example post, originally published as part of Blogging University. Enroll in one of our ten programs, and start your blog right. You’re going to publish a post today. Don’t worry about how your blog looks. Don’t worry if you haven’t given it a name yet, or you’re feeling overwhelmed. Just click theContinue reading “Introduce Yourself (Example Post)”

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